Privacy Policy

Last updated: May 2026

Information We Collect

We collect information you provide when you contact us via WhatsApp, phone, email or our contact form: name, phone number, delivery address, recipient name, gift card message and order details.

How We Use It

To process and fulfill same-day flower orders in Austin, coordinate delivery, send delivery confirmations, and follow up about your order. We do not sell your information to third parties.

Analytics

We use Google Analytics 4 and Microsoft Clarity to understand website usage. These services collect anonymized usage data via cookies.

Data Retention

Order records are retained for tax and customer service purposes for up to 7 years. WhatsApp conversations are retained for up to 12 months unless deletion is requested.

Your Rights

Texas residents may request access, correction or deletion of their personal data at any time by emailing us.

Contact

Privacy questions: info@flowersdeliveredinaustin.com